Feb 032010

In today’s work world the phone dominates as a tool for selling, buying, researching, providing services and making lasting impressions. It can also be a source of great frustration, puzzlement and agitation.

The difference between a positive and negative experience with a phone call is you. The human factor in all communications makes the difference. Customers need to feel taken care of, well informed and motivated. When you answer the phone, it’s that ‘human moment’ when customers can actually experience what it would be like working with you and your people. It’s the opportunity to create relationships for the future of your company or department.

Peggy Mountcastle Akron Team
Company: Business Medical Services Bureau
Phone: 330.434.1923
Email: peggym@bmsbinc.com

If your office has a need with communications please contact us www.bmsbinc.com.

 Posted by at 11:46 pm

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